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There is exciting news to share about the recent J.D. Power Initial Quality Study. The Stellantis brands have claimed the top spots. All of the brands have improved scores compared to last year.
The Jeep Gladiator tied for the top midsize pickup, and the overall brand climbed four positions in the rankings. RAM has placed second in the industry as the most-improved mass-market brand. The RAM 1500 was deemed the top full-size light-duty pickup truck.
Mark Stewart, the COO for Stellantis in North America, could not contain his excitement. He expressed how they are clearly finding their rhythm. Stewart also said their achievements benefit the team and send a positive signal to their customers. It shows that Stellantis is actively responding to its customers’ concerns and is in tune with what they need.
Stewart also mentioned that the team is going to focus even more on delivering an excellent customer experience. It is not just because it is part of their Dare Forward 2030 strategic plan but because they genuinely believe it is the right thing to do. They want to make sure their customers are not just satisfied but genuinely happy with their vehicles.
Now, let us briefly explain the J.D. Power Initial Quality Study rankings. These rankings are based on surveys conducted with new vehicle buyers about their first three months of ownership. They measure the number of problems per 100 vehicles to evaluate brand performance.
J.D. Power is a renowned global leader in consumer insights, advisory services, data, and analytics. They have been around for over 50 years and have earned a reputation for their expertise in understanding consumer behavior through big data, artificial intelligence, and algorithmic modeling. In fact, many major businesses across various industries rely on J.D. Power to shape their customer strategies.
If you are looking to get the top incentives or purchase the RAM 1500 or the Jeep Gladiator, we are the leading dealership in Victor, NY. We also have an experienced Jeep and RAM service center near you. Come check out our inventory of excellent trucks. We want to provide you with the top deals on the Jeep Gladiator and the RAM 1500 for sale near Mendon, Canandaigua, Rochester, Fairport, and Henrietta. Visit the Victor Chrysler Dodge Jeep Ram dealership today.
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